At ARCHIVE Footwear, we aim to provide a safe, smooth and reliable shopping experience.
This Payment Policy explains how payments are processed on our website.

Accepted Payment Methods

We currently accept the following payment options:

  • Debit & Credit Cards (Visa, Mastercard, American Express)

  • PayPal

  • Apple Pay / Google Pay

  • Shop Pay (where available)

All payments are processed securely using encrypted technology. We do not store your full card details.

Payment Security & Fraud Prevention

To protect both you and our store, all orders are screened for fraud using automated and manual verification systems.
Your order may be placed on a brief hold if additional information is required to verify payment.

Currency

All prices on our website are shown in USD.
If you are viewing the store from another country, your bank may automatically convert the charge into your local currency.

Order Confirmation

Once your payment is successfully processed, you will receive an order confirmation email within a few minutes. If you do not receive it, please check your spam folder or contact our support team.

Billing Information Requirements

Please ensure that all billing information you enter at checkout is accurate.
Orders may be cancelled if:

  • The billing address does not match your payment provider’s records

  • The payment fails or is flagged for risk

  • The customer does not respond to verification requests

Declined Payments

If your payment is declined, please try another payment method or contact your bank for further assistance.

Refunds to Original Payment Method

In the event of an approved refund, the amount will be returned to the same payment method used at checkout.
Processing times vary:

  • Credit/Debit Cards: 3–10 business days

  • PayPal: Instant to 48 hours

  • Apple Pay / Google Pay: 2–5 business days

(These are estimated times; exact timing depends on your bank or payment provider.)

Chargebacks

If you have any issue with your order, please contact us first at info@archivefootwear.com
Filing a chargeback without contacting us may delay your resolution, but we are always happy to help promptly.

Questions?

If you need any clarification regarding payments, please reach out to us at info@archivefootwear.com