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Frequently Asked Questions
Have a question that’s not listed here? No worries! Feel free to reach out to our support team at info@archivefootwear.com – we’re happy to help!
Our customer support is available Monday to Saturday: 8am-8:30pm.
Yes. Our footwear is designed with comfort in mind, using supportive soles and flexible, forgiving uppers that adapt to your foot throughout the day.
Customers with plantar discomfort, swelling, or sensitive feet often tell us these are the first shoes they can wear all day without irritation.
We recommend ordering your usual size. If you’re between sizes, choose the larger one for a roomier fit.
Our sizing chart is accurate and based on real customer feedback. And for peace of mind — exchanges are easy and hassle-free if you need a different size.
No problem — you’re protected. If your shoes aren’t a perfect fit, we offer simple exchanges and a straightforward return process.
We want you to love your purchase, and our support team is always here to help you find the right pair.
Absolutely. Our customers love wearing them for travel, long walks, daily errands, and work because they offer cushioned support and stability without sacrificing style.
We offer free shipping on all orders, with no minimum spend required. There are no hidden fees at checkout — the price you see is the price you pay.
Yes! Most orders are processed fast and shipped within 48 hours. You’ll receive tracking updates every step of the way so you always know where your package is.
Yes. Many of our designs offer water-resistant protection, warm interiors, and sturdy soles that help keep your feet comfortable and supported in changing weather.
Not at all. Our footwear is designed to give you reliable support without adding weight. Customers are often surprised by how lightweight they feel — perfect for all-day wear without fatigue.
All orders are processed within 1–3 business days, and delivery typically takes 5–10 business days depending on your location.
Please note that during Black Friday, Christmas, and other high-volume periods, our delivery partners can experience delays — but rest assured, your order will always be trackable from the moment it ships.
If you ever want an update or need help locating your package, simply contact us at info@archivefootwear.com and we’ll be happy to check the status for you.
Most customers say the shoes feel comfortable right out of the box. The flexible structure helps them mold to your foot naturally within the first few wears.
You can reach us anytime at info@archivefootwear.com
Our team is quick, friendly, and here to help with sizing, order updates, exchanges, or anything else you need.
Our customer support is available Monday to Saturday: 8am-8:30pm.
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TRUSTED BY THOUSANDS
See why everyone chooses ARCHIVE Footwear for their boost of confidence!
I bought them for me.
After years of squeezing into shoes that hurt, I finally wanted comfort. The first time I slipped them on, I felt like myself again — standing tall, walking without pain, not performing, just being.
My everyday act of self-worth.
I used to settle for shoes that hurt. Not anymore. Choosing these sandals is my self-worth. It’s comfort in the mornings, ease in the evenings. And yes… I feel more like me again.
I felt like me again.
This is exactly what I was looking for. They're I slipped them on, took a step, and actually smiled. I’ve never felt lighter, freer, more myself. It’s not just sandals. It’s a feeling.
Not just tired feet… a woman.
After years of settling for painful shoes, I needed something for me again. These sandals reminded me I’m not just getting by — I’m a woman who deserves comfort and confidence in every step.
These sandals are literal therapy.
Never thought I’d say this, but slipping on the Romy Sandals felt like therapy. The way they support my feet… I finally feel relief. Even if it’s just me walking around the house. Especially then.
It’s not about perfect.
I used to think comfort shoes were frumpy. ‘Not for me.’ But I was wrong. This isn’t about looking perfect. It’s about finally walking without pain — and feeling like myself again.
TRUSTED BY THOUSANDS
See why everyone chooses ARCHIVE Footwear for their boost of confidence!
I bought them for me.
8 hours ago
After years of squeezing into shoes that hurt, I finally wanted comfort. The first time I slipped them on, I felt like myself again — standing tall, walking without pain, not performing, just being.
Jennifer
My everyday act of self-worth.
16 hours ago
I used to settle for shoes that hurt. Not anymore. Choosing these sandals is my self-worth. It’s comfort in the mornings, ease in the evenings. And yes… I feel more like me again.
Amy
I felt like me again.
1 day ago
This is exactly what I was looking for. They're I slipped them on, took a step, and actually smiled. I’ve never felt lighter, freer, more myself. It’s not just sandals. It’s a feeling.
Melissa
Not just tired feet… a woman.
2 days ago
After years of settling for painful shoes, I needed something for me again. These sandals reminded me I’m not just getting by — I’m a woman who deserves comfort and confidence in every step.
Michelle
These sandals are literal therapy.
2 days ago
Never thought I’d say this, but slipping on the Romy Sandals felt like therapy. The way they support my feet… I finally feel relief. Even if it’s just me walking around the house. Especially then.
Kimberly
It’s not about perfect.
2 days ago
I used to think comfort shoes were frumpy. ‘Not for me.’ But I was wrong. This isn’t about looking perfect. It’s about finally walking without pain — and feeling like myself again.
Lisa
I walk taller now.
3 days ago
“I bought the Romy Sandals on a whim. I didn’t expect much. But now I wear them every day, and I swear, I walk taller, I smile more. I feel unstoppable.”
Angela
Too old? Just right.
3 days ago
“They used to say comfort shoes were for ‘old ladies.’ Too plain, too boring. These sandals proved them wrong. They reminded me: I don’t have to sacrifice style to feel comfortable.”
Heather
Happy birthday to me.
3 days ago
I bought the Monaco Sandals as a gift to myself. Best decision I’ve made all year. The first step I took, I thought,“She’s still in there.” And she is.
Stephanie
I wear them just for me.
4 days ago
I wear them even when no one notices. Not to impress, not to prove. Just for me. Because every step should remind me: I’m worth this comfort.
Nicole